Your order is important to us! We try to process and ship orders within 48 hours. You will receive email confirmation once your order has been placed and another email once your order has shipped. Please double check your address upon checkout. We are not able to change your address once your package is in route. Dorsea is not responsible for any missing packages marked as delivered- please contact the shipping carrier.
SHIPPING RATES
Flat rate shipping of $6 | Free shipping over $100
In store pick-up option is complimentary
Online Return Policy
We want you to love your items! If for some reason you do not, please ship unworn, unused, unaltered merchandise back to DORSEA within 14 days and we will provide you with a store credit once we receive the goods. Customer is responsible for return shipping. Ship your package to DORSEA ATTN: Online Returns 804 Arendell Street, Morehead City, NC 28557. We recommend using a trackable shipping method, as we are not responsible for lost return packages.
In Store Return Policy
Returns are accepted on full priced merchandise for store credit within 14 days of purchase. Please have your receipt handy! Returned items must be unworn, unused, unaltered and in original packaging. Dorsea has the right to refuse a store credit if merchandise is damaged, was on sale or customer is without a receipt.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at Kendall@shopdorsea.com so we can make it right!
